Episode 211: Building a Work Culture of Discipline and Calm with Stephen Callender of Foster Commerce
In today’s episode, Stephen Callender, Owner and CEO of Foster Commerce, sheds light on the significance of a peaceful working environment that contrasts the chaotic nature of the digital agency landscape. Stephen offers project management and client interaction strategies that prioritize well-being and productivity.
Key Takeaways:
(01:35) Foster Commerce has a distinct approach to engineering and project management that sets it apart in the custom development arena.
(03:39) Breaking down large projects into chunks results in better manageability and risk mitigation.
(09:56) The concept of ‘self-reports’ and the impact on team communication and project transparency.
(24:01) Foster Commerce’s unique billing model focuses on buying time instead of deadlines, ensuring flexibility and adaptability.
(37:00) The significance of client training for setting project expectations and fostering a collaborative working environment.
(42:08) How Foster Commerce uses client work to refine internal processes and improve communication and project delivery strategies.
Resources Mentioned:
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