Episode 83: Hiring Right, Using an Objective Process with Josh Millet of Criteria Corp

Josh Millet, Founder and CEO of Criteria joins Ledge in a great discussion on the value of hiring the right people. Millet, a Ph.D. from Harvard, has founded two companies that focus on screening tools to make the right hire. His first company, Number2.com, was acquired by XAP in 2002. He founded Criteria in 2006 to take things to the next level.

Hiring the best talent that fits your organization is a tried and tested formula for a company’s success. It’s easier said than done, however. Predicting the right hire has been left to resume screening and interviewing. The former is too reliant on experience—and in today’s evolving business world, that may not be a relevant factor. The latter risks too much subjectivity and bias— never ideal for a right profile fit.

Millet talks about using an algorithm to intake large amounts of data points in order to determine the right hire. These points are used to come up with assessments focusing on cognitive ability, behavioral personality, and emotional intelligence.

The platform allows assessment tools to be deployed quickly and easily to applicants at home or on the move. Now all applicants can be screened with objective tests. The importance of this versus the old approach of only assessing a shortlist is significant. You get a larger data set to choose from and improve. You also have a higher likelihood of not missing out on the right hire.

The cost of a hire that doesn’t fit the role you envision can be high. Aside from rework and the time needed to correct a wrong hire, you also run the risk of eroding relationships and not fully maximizing your business. 

Business leaders looking to hire the best people for their team will find some great ideas in this episode. Hiring the right people is vital to every business’s success.

Resources:

• Website - criteriacorp.com

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